France - Tax Free Compliance Training (English Section)

---

Welcome to the Tax Free Shopping Training
This training is mandatory to ensure compliance with French regulations. It will help you understand what tax-free shopping is, its benefits, the eligibility conditions, and the complete process to assist your customers—from issuing the tax-free form to customs validation and refund. You will also learn about special cases, best practices to deliver an optimal customer experience, and the rules to follow to remain compliant. At the end of the e-learning module, you must complete a mandatory questionnaire to confirm your understanding. Without completing this questionnaire, the training will not be considered finished.

Target audience: This training is designed for Planet's customers.

You will most likely need approximately 30 minutes to complete it. Please take the time to absorb the content.