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  • Welcome

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    Welcome to this short course dedicated to the Accessibility Mode on PAX payment terminals.
    Designed for merchants and service providers, this guide will help you understand how to support all customers—including those with visual or hearing impairments—through inclusive payment experiences.

    In this video, you’ll learn how to:

    • Navigate the terminal layout using tactile and audio cues
    • Guide customers through PIN entry with confidence
    • Ensure smooth, accessible transactions for everyone

    Whether you're new to PAX or looking to improve customer support, this course will give you the tools to make every interaction inclusive and empowering.


    👉 Please note: tactile stickers are provided for all terminals where the PIN is entered via the touchscreen. For terminals with a physical keypad, tactile stickers are not supplied.


    Target audience: This training is designed for Planet's customers.