Topic outline

  • Welcome

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    This course will introduce you to the entire Tax Free process from the Shoppers's perspective. Being able to help Shoppers and mindfully introducing them to this process will sensitively improve your customer's experience.

    This course will cover the following topics:

    • Full Shopper Journey
    • Transactions
    • Tax Refunds

    Target audience: This training is designed for merchants and internal employees who wish to know more about the Tax Free process from the customer's perspective .



    Video Demo

    Below you can watch our 4 minutes video demo of the Tax Free process.


    VAT 00:12 | Issuing: 00:45 | Validation: 02:22 | Refunding: 02:57